30-Day Easy Returns
At Sklaire, we want you to love your purchase. If, for any reason, you’re not satisfied, we offer an easy return process.
Return Policy Overview
Return Window: You have 30 days from the day you receive your order to return items.
Condition: Items must be unused, in their original condition, and returned with the original packaging.
Easy Returns: Returning items to us is easy and our client support team will assist you. Returns are at own cost and can be shipped to us with their preferred shipping method.
Return Costs
For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
For Customer Remorse (Change of Mind): This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item. You will be responsible for the shipping costs for returning your item. Shipping costs are non-refundable.
How to Return an Item
Contact Us: Email our team at hello@sklaire.com with your order number and reason for the return.
Pack Your Item: Repack the item securely in its original packaging, including all accessories, tags, and documents.
Send it Back: Drop your package off at the nearest shipping carrier location as per the instructions in the return authorization email.
Return Adress:
You can send your returns to the following address:
Sklaire Returns
Dick Ketstraat 14
5645 LB Eindhoven
The Netherlands
Please note: All returns must be registered with our customer service team before sending. Include your original order number and a brief reason for return inside the package. Unregistered returns may not be processed correctly.
For more information contact us at hello@sklaire.com
Address: Dick Ketstraat 14, 5645LB Eindhoven. the Netherlands.
Refund Process
Inspection: Once we receive your return, we’ll inspect the item to ensure it meets our return criteria.
Refund: After inspection, your refund will be processed. It takes a maximum of 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
Exchanges
Want to swap for a different size, color, or product? No problem! Reach out to us, and we’ll help you exchange your item quickly and easily.
For More Information:
Visit our FAQs page or contact our customer services. Frequently Asked Questions
Contact Information:
Store Name: Sklaire
Address: Dick Ketstraat 14, 5645 LB Eindhoven. The Netherlands.
Email: hello@sklaire.com
Phone: +31850041083
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET)
We do our best to reply to your e-mail within 24 hours.